These are tools I have used to communicate at work, in my 1:1 interactions, and even the White House (potential story for another time). I am confident that they will work for you also.
You will learn simple strategies that you can, literally, keep in your back pocket; it is important to note that you do not have to master—or even use—all of them. With only a few you will be seen as more confident, and received as a figure of authority (it would warm my heart if you use as many as possible though). :)
I am excited to hear your thoughts, and progress, after reading this book. Please feel free to drop me a note through my site or via email at firstname.lastname@example.org.
Happy New Year,